reporting in
01 · PatchingWindows · macOS
Updates on a schedule
OS and third-party updates roll out in planned windows, with failures surfaced and retried - not left to whenever someone remembers.
NinjaOneThe platform we run
Endpoint management · Our operations stackEvery endpoint patched, monitored and actually accounted for.
NinjaOne is the platform we run across every managed device - Windows, Mac and mobile - so patching happens on schedule, alerts become tickets, and the audit trail proves all of it.
One platform · every device
Every device reporting in
Patch on scheduleMonitor around the clockProve audit trail
Platformsone agent
Every device
Windows, macOS and mobile - managed on one platform, one agent.
Cadencenot ad hoc
On schedule
Patching runs in planned windows, and deferrals are documented.
Evidenceaudit-ready
Provable
Reports an insurer or an Essential Eight assessor will accept.
Visibilityone console
Single pane
The whole fleet in one view - the same one we give co-managed IT leads.
What it does for your fleet
One platform for every managed endpoint.
How we run it
Not a login we hand you. A platform we operate.
NinjaOne is the engine under your managed IT. Here is what running it actually looks like, from the device on a desk to the report an assessor asks for.
01 · Enrol
Every managed device, no exceptions
Devices are enrolled as they are issued, so there is no shadow fleet of unmanaged laptops we cannot see, patch or secure.
02 · Patch
Operating systems and apps, on a schedule
NinjaOne handles operating-system patching; third-party apps are packaged and patched through RoboPack inside Intune.
03 · Watch
Alerts triaged into tickets
Monitoring alerts are triaged into HaloPSA tickets with an owner, not left blinking on a dashboard nobody watches.
04 · Prove
Evidence, on demand
Scheduled reports, deferred-patch justifications and remediation history give you an audit trail you can hand to an insurer or assessor.
Evidence, not adjectives
The proof an insurer and an assessor actually ask for.
When a vulnerability is public, the clock to patch it is measured in days, not weeks. Running one platform across the whole fleet means we can show what was patched, when, and why anything was deferred - the unified reporting layer an Essential Eight assessor and a cyber-insurer both want to see.
The clock starts at disclosure
Known-exploited vulnerabilities jump the queue; patch cadence is the first thing an assessor tests.
One reporting layer
Hybrid fleets reported from a single platform, not stitched together from three consoles.
Deferrals are documented
A patch we hold back carries a written reason - a gap you can explain, not one you have to hide.
Co-managed by design
Your IT lead sees the same fleet we do.
If you have someone internal, they should not be flying blind. Co-managed visibility is a selection criterion for our whole stack, so your IT lead gets the same admin view of patching, health and alerts that we work from - we run the platform, and nothing about it is hidden from you.
Included in the managed serviceNo separate licence to buyWindows, Mac and mobileCo-managed by design
Used across these industries
Verticals we run it in
Questions
NinjaOne, answered.
What is NinjaOne, and why do you run it?+
NinjaOne is a unified endpoint-management and RMM platform. It is the platform we standardise on for day-to-day operations across every managed device - Windows, macOS and mobile - so patching, monitoring and remote support all run from one place, with one audit trail.
Do we have to buy NinjaOne licences?+
No. The tooling that keeps your fleet patched and monitored is included in your managed service, not a separate line item you buy and manage yourself. You get the outcome - patched, monitored, provable devices - without running the platform.
Does it cover Mac and mobile, or just Windows?+
All three. We run NinjaOne across Windows, macOS and mobile, alongside Intune for mobile-device management. They are complementary layers, not rivals - one platform for endpoint operations, one for MDM policy.
Can our own IT person get access?+
Yes. Co-managed visibility is a deliberate selection criterion for our whole stack, so an in-house IT lead can get the same admin view of the fleet that we work from - not a cut-down read-only summary.
What does this mean for our cyber insurance?+
It gives you evidence. Patch status and remediation history export as reports you can put in front of an insurer at renewal or an Essential Eight assessor mid-audit, and any deferred patch carries a documented justification rather than an unexplained gap.
Is a management agent on our machines a risk?+
A management agent is standard for managed IT - it is how devices stay patched, monitored and supportable without someone visiting each desk. Access is scoped to what operating the fleet needs, and every remote session and change is logged, so the agent is accountable rather than a black box.
All technology
Want to see what actually runs your endpoints?
Tell us about your fleet. We will show you how we would run it - patched, monitored, and provable - and what that looks like inside a managed service.
Start here
Let’s talk. We’ll be straight.
Tell us what your IT setup looks like and what’s not working. We’ll give you a straight answer, a written quote, and a start date - no pitch deck, no discovery call required.
- A human answers, not a ticket queue
- No lock-in contracts, ever
- We’ll tell you if we’re not the right fit