Business connectivity
NBN, Ethernet, fixed wireless, and 5G failover - sourced through our carrier relationships or co-managed if you prefer.
Network & Comms
Network & Comms
Connectivity that gets out of your way. UniFi networks we design, deploy, and operate. Teams voice that behaves like a phone system. Meeting rooms that just work when the board walks in.
Next step
Ready to scope Network & Comms for your business?
What’s included
Scope that’s actually defined.
Every inclusion below is documented, delivered, and renewable under our standard agreement. No surprise scope. No silent exclusions.
Managed UniFi networks
UniFi Wi-Fi, switching, and gateway deployments - designed, deployed, and operated on the one platform we know best.
Firewall management
Next-gen firewall deployment and management - UniFi Gateway, FortiGate, or Palo Alto depending on scale and feature needs.
Teams Phone
Microsoft Teams Phone deployment - direct routing, number porting, and call queues. Voice as part of your 365 tenant.
Meeting rooms
Certified Microsoft Teams Rooms deployment and management lives in our Collaboration Rooms service - one-touch join, reliable audio, and room health managed centrally.
Collaboration tooling
Teams, SharePoint, and OneDrive configured and adopted - governance, external sharing, and retention policies applied.
What’s not included
The boundaries, stated up front.
Knowing where a service stops matters as much as knowing what it covers. Here’s what sits outside this engagement - so there are no awkward surprises later.
Carrier and internet circuits
We design and manage the network; the underlying NBN, fibre, or 4G circuit and its carrier contract sit with the telco - though we'll help you choose and manage that relationship.
Cabling and electrical work
Structured cabling, power, and physical building work are delivered by licensed trades we coordinate, not by Interconnekt directly.
Unmanaged consumer gear
We standardise on UniFi and Meraki because they're manageable at scale. We won't take responsibility for consumer equipment we didn't specify.
How we deliver
A sequence you can hold us to.
Every engagement runs the same four steps. You always know which one we’re in and what comes next.
- 01
Scope
We map your current state and agree exactly what's in and out, in writing, before any work or invoice. No surprise scope, no silent exclusions.
- 02
Plan
A documented plan with milestones, owners, and success criteria you can hold us to - so you know what good looks like before we start.
- 03
Implement
We do the work with change control and your sign-off at each gate. You see progress against the plan, not a black box.
- 04
Operate
Ongoing management, published performance, and a quarterly review that keeps the work honest and the roadmap current.
Frequently asked
The questions we get most.
Why UniFi over Cisco or Aruba?
For SMB and mid-market, UniFi delivers 90% of the feature set at a fraction of the capital and operational cost. We've standardised on UniFi for most of our customer base - with the option to deploy higher-end gear where it's warranted.
Can you port our existing phone numbers to Teams?
Yes. We've ported everything from legacy PBXs to boutique VoIP providers to Teams - with a cutover plan that schedules porting windows outside business hours.
Do you work with our existing meeting room gear?
Yes, where the hardware is current. For rooms running end-of-life equipment, we'll scope a refresh - with options across Logitech, Yealink, and Poly based on room size.
Tools we use
What we run for network & comms
The platforms we standardise on for this service. Picked for fit, not for kickbacks.
Networking
UniFi
Enterprise-grade wired and wireless networking without the enterprise licensing bill. Our default for most SMB deployments.
View partnerNetwork security
Fortinet
Security-fabric firewalls, SD-WAN, and endpoint protection for network-centric architectures. FortiGate, FortiClient, FortiAnalyzer.
View partnerUnified comms
Access4
Teams Phone and voice platform purpose-built for Australian businesses. Number porting, contact centre, compliant recording.
View partnerRelated reading
All articlesGo deeper on network & comms
How-to · 6 min read
When to refresh your office network (and what good looks like now)
Slow Wi-Fi gets blamed on laptops, broadband, and bad luck long before anyone blames the network. Here's how to tell when the network is the problem, and what a network worth keeping looks like in 2026.
Read articleHow-to · 6 min readUniFi vs Cisco Meraki for small offices: what we actually deploy
We've deployed both in meaningful quantities. Here's the honest head-to-head - licensing, reliability, and what breaks when you're trying to sleep.
Read articleRelated services
All servicesUsually bundled with network & comms
Managed IT
Responsive helpdesk, endpoint management, licensing, backup, and vendor coordination. One number when anything breaks - with a co-managed option for teams that have in-house IT.
Learn moreCloud & Infrastructure
ConnektCloud Azure hosting, managed backup, disaster recovery, and server management - with Microsoft 365 platform administration built in. Azure-native, backed by Microsoft partner credits.
Learn moreCollaboration Rooms
Microsoft Teams Rooms that just work when the board walks in - certified hardware sized to each room, one-touch join, and central management. Hybrid meetings where the people in the room and the people at home are equals.
Learn moreReady when you are
Leave the MSP that doesn’t pick up.
Tell us what your current setup looks like. We’ll send back a quote, a transition plan, and a firm date you’d be onboarded - within 48 hours.
- Response
- Within 48 hours
- Format
- Written quote
- Discovery call
- Not required
- Contracts
- No lock-in terms