Managed IT
Responsive helpdesk, endpoint management, licensing, backup, and vendor coordination. One number when anything breaks - with a co-managed option for teams that have in-house IT.
Services
Everything an MSP should do.
A full catalogue of service lines, priced in public, delivered by the same team that answers the phone when something breaks. Buy a single line, or bring AI, Risk, and Compliance together under our ARC programme.
Next step
Not sure which service line you need?
AI, Risk & Compliance
One accountable partner across the three pressures every modern SMB now faces. Buy ARC whole, or any pillar independently.
Explore the ARC programmeA
Advisory & AI
Copilot Ready
vCIO and vCISO leadership paired with a Copilot rollout that respects your data hygiene.
R
Risk
Security Foundations
Managed MDR, email and endpoint security, awareness training, and immutable backup an SMB can operate.
C
Compliance
Compliance Foundation Programme
CIS Controls v8 and Essential Eight uplift with evidence management and annual reattestation.
The full catalogue.
Every line below stands on its own. Each links to a detailed page with inclusions, what’s not covered, and the questions we get asked most.
Managed Services
Cloud & Infrastructure
ConnektCloud Azure hosting, managed backup, disaster recovery, and server management - with Microsoft 365 platform administration built in. Azure-native, backed by Microsoft partner credits.
Network & Comms
Business connectivity, managed UniFi Wi-Fi, firewalls, Teams Phone, Teams Rooms, meeting room AV, and collaboration tooling. UniFi networks and Teams voice - managed as one.
Security & Risk
Cyber Security
Managed MDR, email and endpoint security, security awareness training, and incident response - delivered through vetted partner platforms. Built for SMBs who can't afford an incident.
Incident Response
A plan and a number before you need them, and a team that answers when you do. Retainer-backed incident response for SMBs - containment, recovery, and the regulator-facing steps - run to a playbook, not a panic.
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Security Assessments
Vulnerability scans, Microsoft 365 audits, security posture reviews, and dark web exposure checks. Know where you stand before an attacker does - with a remediation plan you can actually act on.
Secure Score
A baseline of your Microsoft 365 security posture in the Defender portal, then a prioritised plan to raise it - working the high-impact actions, not chasing a vanity number. The fastest way to know where your tenant actually stands.
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CIS Gap Analysis
Where you stand against the CIS Critical Security Controls v8.1 - all 18 controls, scored to your target Implementation Group - with a prioritised roadmap to close the gaps. The broad, internationally-recognised baseline that maps to NIST and ISO.
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Essential 8 Gap Analysis
Your maturity against all eight ACSC mitigation strategies, scored to your target level, with a roadmap to close the gaps. The Australian baseline that primes, contracts, and cyber insurers increasingly ask you to prove.
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Compliance
Compliance
Roadmap, remediation, and ongoing attestation against the CIS Critical Security Controls and the Australian Essential Eight. Frameworks that actually get implemented, not just referenced.
Advisory & AI
AI
Microsoft 365 Copilot deployment, AI governance policies, enablement workshops, and practical AI workflow consulting. Copilot for your business, governed properly.
Strategic Advisory
IT roadmap, budgeting, and board-level reporting. Security strategy and technology governance - vCIO and vCISO capability without the head count.
Modern Workplace
macOS Management
Bring your Macs under the same Intune and Entra control plane as your Windows fleet - zero-touch enrolment, FileVault, Defender, and Conditional Access. The unmanaged Mac in the corner is a posture blind spot, not just an exception.
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Collaboration Rooms
Microsoft Teams Rooms that just work when the board walks in - certified hardware sized to each room, one-touch join, and central management. Hybrid meetings where the people in the room and the people at home are equals.
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Ready when you are
Leave the MSP that doesn’t pick up.
Tell us what your current setup looks like. We’ll send back a quote, a transition plan, and a firm date you’d be onboarded - within 48 hours.
- Response
- Within 48 hours
- Format
- Written quote
- Discovery call
- Not required
- Contracts
- No lock-in terms